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Welcome to the Ranch!
Frequently Asked Questions
We specialize in providing private experiences for people to connect with our horses. Explore our website to learn more!
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Our website calendars are live and always up to date! To see what is available, click the "check availability" buttons or the "book now" buttons on our website. Explore our "rides" tab in the menu for more information on the different rides! You can easily book online through our website by selecting the "book now" button or "check availability" on the website. We do not do over the phone bookings, all our bookings must be done online via a booking link.
Our experiences are private and by appointment only! We strongly recommend booking in advance, especially during holidays and tourist seasons, to ensure we have availability for you.
We cannot accommodate "drop-ins" or visits. We like to keep things planned and to give our horses and family a fair routine that works for all of us! 🙂
We understand plans can change! To cancel or make changes to your reservation, please contact us at 616-422-8200 at least 24 hours before your scheduled ride time. Late cancellations significantly impact our small family ranch as we often turn away other customers to stay committed to your PRIVATE appointment.
You may cancel your ride up to 24 hours before your scheduled time for a full refund. Cancellations made within 24 hours of your ride time are not eligible for a refund.
You may reschedule your ride up to 24 hours before your scheduled time. Rescheduling is not permitted within 24 hours of your ride time.
Arrive on time. No shows/no contact 15 minutes after your ride time will be considered a cancellation and not eligible for a refund or reschedule.
If Rise & Ride Ranch cancels your ride due to severe weather or unforeseen circumstances, you will receive a gift card for the full amount of your ride to use at your convenience.
We appreciate your understanding and cooperation with our policy, which is designed to protect our small family ranch, ensure the quality of the private experiences we offer, and support the care of our horses. As a small family business, it's unrealistic for us to accommodate or refund last-minute cancellations/rescheduling, as this would jeopardize our sustainability, unlike the big companies you deal with regularly (e.g. Amazon or Walmart).
We strive to be transparent by including this policy in the rules provided before booking, at checkout, and in all reminder emails. Thank you for your understanding and support!
You can make changes to your booking up to 24 hours before your scheduled ride time. Please contact us at 616-422-8200. We carefully assign our horses and equipment based on each rider's information, so advanced notice is appreciated!
If Rise & Ride Ranch needs to cancel your ride, you can easily reschedule it the same way you originally booked it. Just go back to the calendar, choose the ride you want, and pick a new available date and time.
If you have a gift card, select "Apply a gift card" at checkout to use it when you book.
No. We do not permit horseback rides without a guide to ensure the safety and wellbeing of both the riders and our horses.
Our trail rides are all about taking it easy 😎 — absolutely no trotting, cantering, or galloping. Our horses prefer their chill jobs. We do not tolerate riders attempting to trot or canter our horses during rides.
"I have experience!" We're sorry, but it's still walk only! This isn't about questioning anyone's ability or "ruining the fun". This is simply about what our horses are conditioned for. 🙂 We promised our horses easy going lives with jobs they can do comfortably!
We no longer offer lessons at our ranch. As a family-run operation, we found it challenging to maintain the lesson program while also providing horseback rides, so we had to make a choice. Thank you for your understanding! 🙂
During holidays and holiday weekends(such as Memorial Day, 4th of July, Thanksgiving, etc.), an additional $5 per rider is applied. This surcharge helps offset increased demand and the time we miss spending with our families during these special occasions.
We no longer offer on site events or parties or have the space to accommodate!
No, only our horses (or boarded horses) are permitted on our private trails!
We are located at 2855 36th St. Allegan, MI. Our private family ranch is nestled on 40 acres of wooded land 30 minutes from West Michigan's lakeshore. We're surrounded by 800+ acres of state game land away from the hustle and bustle.
We're a small ranch and our focus is on private horseback rides that help pay for our horse's care! We are a completely outdoor facility that does horseback rides only. 🐎 While we do not have places to stay or things to explore on site, there are plenty of places surrounding us you should check out!
To the West: We definitely recommend checking out Saugatuck(my personal favorite), Fennville, South Haven or Holland as they have beautiful stays, places to eat, and fun Lake Michigan activities! 🤩
To the East: We are a short drive from the Gun Lake Casino. 🎰 They have a massive hotel, adult accommodations, buffets, etc.
To the South: During the summer, I've heard amazing things about Tri-Ponds Family Camp Resort 5 minutes down the road! 🌞
To the North: If you're into the city scene, Grand Rapids has endless activities, art galleries, gardens, rooftop bars and music, etc.! 🌆
Before reaching out, please read our FAQ for answers to questions
We stay busy between our ranch, family, and horses! Our rural location has spotty cell and internet service, so we cannot always get to messages right away. We've built this website from scratch and filled it with all the questions and experiences learned over the years. 🙂 Give it a good read!
